The old mercury thermometer hanging on my back porch doesn’t have an opinion about the weather. It only has a physical reaction to it. When the air molecules dance with enough frantic energy, the silver liquid inside the glass expands, climbing past the 80-degree mark, then the 90-degree mark, indifferent to whether that heat is the result of a pleasant July afternoon or a nearby brush fire threatening to consume the fence. It measures intensity, not intent. It tracks the magnitude of the energy, but it remains blissfully, dangerously ignorant of the source.
In the digital world, we have built a multi-billion-dollar industry on the back of thermometers we’ve renamed “engagement metrics.” We stare at graphs that tick upward with a satisfying, rhythmic steadiness, convinced that a rising line is a proxy for success. We celebrate when a video “pops,” when the comment section swells into the thousands, and when the share count begins to snowball. But like that mercury in the glass, our dashboards are colorblind. They cannot distinguish the heat of a standing ovation from the heat of a public execution.
The Dashboard Illusion
High Intensity Heat
High Intensity Heat
Algorithms measure the magnitude of the signal, frequently ignoring whether the engagement stems from love or loathing.
I spent three hours last Tuesday losing an argument with a colleague who specializes in “viral growth.” I was right-I know I was right-on every logical and ethical front. I was arguing that a specific financial “influencer” was peddling advice that would lead 19-year-olds into ruinous debt under the guise of “leverage.” My colleague didn’t care. He pointed to the creator’s metrics. “Look at the numbers, Ava,” he said, as if the chart were a holy scripture that superseded the reality of the damage being done. “The engagement is through the roof. People are obsessed.”
What he failed to see, or perhaps chose to ignore, was that 74% of that engagement was pure, unadulterated vitriol. People weren’t clicking because they were inspired; they were clicking because they were horrified. They were commenting to correct a lie, arguing in the threads to save others from the scam, and sharing the video with captions like “Can you believe this idiot?” To the algorithm, and to the marketing teams back at the agency, those three thousand “idiots” looked exactly like three thousand “fans.”
Engagement fueled by horror and the “corrective impulse,” not genuine interest.
The Systematic Conflation of Interaction with Approval
This is the great, unspoken error of the modern attention economy: the systematic conflation of interaction with approval. We have created a system that rewards the loudest voice in the room, even if that voice is only loud because it’s being booed off the stage.
When an industry stops caring about the quality of the heat, it eventually starts optimizing for forest fires. If fury and love look identical on a spreadsheet, the logical business move is to produce whatever generates the most friction. Friction is easy. Nuance is hard. It takes a monumental amount of effort to craft a video that people love enough to share with a genuine “you have to see this.” It takes almost no effort at all to say something so demonstrably false or offensive that it triggers the “corrective impulse”-that deep-seated human need to tell a stranger on the internet why they are wrong.
“The ledger doesn’t care if the money is stained with blood, but your reputation does.”
– Ava D.-S., Brand Strategist
The industry’s dashboards light up green. Success! The creator gets a brand deal. The platform sells more ads. But the brand itself is built on a foundation of resentment. This creates a massive hurdle for the genuine creator. If you are a small business owner, a music artist, or a financial educator trying to build something that actually helps people, you are competing against an outrage machine that has a massive head start. You’re playing a game where the referee can’t tell the difference between a goal and a foul, as long as the crowd is screaming.
This is where the concept of “social proof” becomes a double-edged sword. We know that viewers are more likely to watch a video if it already has a significant number of views. It’s a psychological shortcut-we assume that if 10,000 other people have spent time on this, it must have value. But when you’re starting from zero, the algorithm often ignores you because you haven’t generated any “heat.” You’re a cold thermometer in a room full of people screaming at each other.
Navigating the Social Proof Barrier
Many creators feel forced to choose. They can either wait years for the “slow build,” or they can lean into the friction. They can post the “hot take” they don’t actually believe, or they can manufacture a controversy just to get the mercury moving. It’s a soul-eroding way to live.
However, there is a middle path. It involves understanding that while the algorithm is a blunt instrument, your audience is not. You can use tools to build the initial credibility-the visual signals of authority-without selling your soul to the outrage cycle. For many independent creators in the UK and beyond, the goal isn’t to be “viral” for fifteen minutes of infamy; it’s to be “credible” for of influence.
When a channel is new, the lack of views acts as a barrier to entry, regardless of how good the content is. Providing that initial momentum can be a strategic move. If you choose to
from a reputable source that uses real users, you aren’t trying to trick people into hating you for engagement; you are simply lowering the barrier so that the people who would love your content actually give it a chance. It’s about building a foundation of social proof that allows your genuine message to be heard above the din of the shouters.
The Calm Expert
Well-researched, mathematically sound presentation on compound interest.
The Friction Artist
Claimed “savings are for losers” from a rented Lamborghini.
I remember a specific instance where I tried to explain compound interest to a group of young investors. I had a well-researched, calm, and mathematically sound presentation. It got 142 views. That same day, a guy in a rented Lamborghini posted a video claiming that “savings accounts are for losers” and that everyone should put their rent money into a specific high-risk derivative. He got 840,000 views.
The comments on his video were a battlefield. People were calling him a fraud, a charlatan, and a danger to society. But he didn’t care. He was laughing all the way to his next sponsorship deal because his “engagement” was “world-class.” He had successfully weaponized the internet’s hatred of him to build a career.
But here is the catch: later, that guy is gone. His brand was a flash paper fire. He had no “positive” social proof, only “negative” engagement. Once the novelty of the outrage wore off, he had nothing left. He hadn’t built a community; he had just hosted a riot.
When your only tool is a thermometer, you can’t tell if the house is warming up or burning down.
The long-term winners in the digital space are those who understand that engagement is a means to an end, not the end itself. If you’re building a brand, you want “approval engagement.” You want the kind of interaction that builds trust. This requires a level of patience that the current industry metrics don’t account for. It requires looking past the “heat” and looking at the “light.”
We have to be honest about the fact that “growth” is often a vanity metric that masks a crumbling infrastructure. I’ve seen companies celebrate a 40% increase in social mentions, only to realize later that those mentions were part of a massive PR disaster. The CEO sees a line going up and assumes the world loves them, while the customer support team is drowning in cancellations.
The Incentive Mismatch
The industry’s blindness to sentiment is not a bug; for the platforms, it’s a feature. They sell attention, and they don’t care if that attention is “happy” or “angry.” An ad shown to a furious person still counts as an impression. A minute spent arguing in a thread still counts as “time on site.” They have every incentive to keep the thermometer rising, even if it means the entire ecosystem is running a fever.
But for the individual creator, the incentive is different. You have to live with the community you build. If you build a community based on outrage, you have to spend every day being more outrageous just to keep the lights on. It’s a treadmill that leads to burnout and a toxic legacy.
Building the Sensors in the Shade
Instead, the focus should be on building “quiet authority.” This is the kind of presence that doesn’t need to scream to be heard. It’s the brand that has 10,000 views on a video where every single comment is a “thank you,” rather than 1,000,000 views where the comments are a war zone.
To get there, you need to navigate the early stages of the algorithm carefully. You need enough social proof to be taken seriously by the “lurkers”-the 90% of the audience who never comment but who are the ones actually buying your products or subscribing to your philosophy. These people are looking for signals of quality. They see a low view count and their subconscious whispers, “This isn’t worth my time.”
By strategically building those numbers through legitimate growth services, you’re not participating in the outrage machine; you’re bypassing it. You’re giving your “boring but right” content the uniform of authority it deserves to wear.
The argument I lost with my colleague still bothers me. It bothers me because he wasn’t wrong about the short-term math. He was right that the outrage was profitable in that moment. But he was wrong about what it means to succeed. Success isn’t just a number on a screen. It’s the alignment between what you’re putting out into the world and how the world reflects it back to you. If you’re a financial literacy educator and you’re being treated like a circus act, you haven’t won, no matter what the dashboard says.
The mercury is still rising on my porch. The sun is hitting the glass directly now, and the silver line is pushing 98. It looks impressive. It looks like a record-breaking day. But I know it’s just a trick of the light and the placement of the sensor. In the shade, away, it’s a perfectly comfortable afternoon.
We need to start building our sensors in the shade. We need to stop being impressed by the heat of the fire and start looking for the warmth of the sun. In an industry that mistakes engagement for approval, the most radical thing you can do is care about the difference. Build something that people love, use the tools available to make sure they can find it, and let the outrage addicts burn themselves out while you build something that actually lasts.
The next time you see a chart “going vertical,” don’t just ask how high it’s going. Ask what’s fueling the climb.
Because if the fuel is anger, the destination is usually ashes. But if the fuel is genuine value, you’re building a legacy. That is the only metric that truly matters when the screen goes dark.